Hearing aid maintenance, cleaning and repairs

If your hearing aid sounds weak, muffled, whistles or has stopped, it usually needs a clean, a new wax filter or drying out. We service, clean, reprogram and arrange repairs for all major brands, including hearing aids bought elsewhere.

Brands
All major brands
Bought elsewhere?
Yes, we can help
Common fix
Wax filter and dome change
Where
All four clinics
Hearing Aid Maintenance and Repair at Revive Hearing

Common problems and what usually fixes them

No sound or weak sound

Usually a flat battery, a blocked wax filter or moisture. Change the battery or charge, replace the filter, and use a drying kit overnight.

Whistling or feedback

Often a dome or mould that is not sitting properly, wax in the ear, or a cracked mould. Reinsert, clean, and see us if it continues.

Distorted sound

May mean a damaged receiver or microphone. Bring it in for a check.

Cutting in and out

A loose battery contact or damaged wire. We can test and arrange repair.

Everyday care in four habits

  1. Wipe daily

    Use a dry, lint-free cloth or alcohol-free wipe to remove wax from the dome or mould.

  2. Change filters

    Swap the wax guard every four to six weeks, or sooner if sound drops.

  3. Keep them dry

    Store in a drying case overnight and never wash the hearing aid itself.

  4. Store safely

    Use the case, away from pets, children and heat.

Hearing aids from the Hearing Services Program can be covered by an affordable annual maintenance agreement, which includes ongoing repairs and batteries.

Hearing aid repairs: common questions

Why has my hearing aid gone quiet or muffled?

Most often the dome or the small wax filter at the speaker tip is blocked with wax, or moisture is trapped in the microphone. A new filter and dome usually fixes it. If not, bring it in and we will clean and check it.

Do you repair hearing aids bought from other clinics?

Yes. As an independent practice we service, clean, reprogram and arrange repairs for all major brands, including Phonak, Oticon, Signia, ReSound, Starkey, Bernafon, Widex and Beltone.

Can I clean my hearing aids with water?

Only the removable domes or ear moulds, and they must be fully dry before you reattach them. Keep water away from the hearing aid itself.

What should I do if my hearing aid gets wet?

Turn it off or remove the battery, pat it dry and leave it in a drying kit or dehumidifier. Do not use a hair dryer or oven. If it still is not working, book a check.

Where you can book

Available at all four of our Northern Tasmania clinics.

Ready to hear more clearly?

Book online in a couple of minutes, or call and we will find the earliest time at the clinic nearest you.